Privacy Policy

Wakim Group ("we") operates this website. This policy explains what information we collect, why, and how we handle it.

What we collect

Order information — your name, delivery address, phone number, and email, provided at checkout. We need these to prepare, deliver, and confirm your order.
Enquiries — whatever you send us through the contact form, by email, or on WhatsApp, so we can respond.
Site analytics — we use Google Analytics to understand how visitors use the site (pages viewed, general location, device type). This data is aggregated and does not identify you personally.

How we use it

To fulfil your orders, arrange delivery and installation, honour warranties, respond to your messages, and improve the website. We share delivery details with our delivery team solely to bring you your order. We do not sell or rent your personal information to anyone.

Cookies

The site uses cookies for essential functions (your cart, your login) and for analytics. You can block cookies in your browser settings; the cart and checkout may not function without the essential ones.

Your choices

You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it (except records we must keep for accounting and warranty purposes). Write to [email protected].

Contact

Wakim Group — Georges Haddad Street, Saifi, Beirut Central District, Lebanon.
Tel: 01 999 196 · Email: [email protected]